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Senior Services

Elderly Service Officers
The Elgin Police Department has elderly service officers who are trained to assist Elgin senior citizens who have been victimized, or are at risk for victimization. The officers conduct visits with victims to answer questions and to discuss prevention measures relating to a particular crime or scam. To schedule a visit with an elderly service officer, call (847) 289-2626.

Cellular Assistance for Seniors of Elgin
The department has emergency 911 cell phones available for Elgin seniors.  These phones are free of charge, with no monthly fee.  The phones only call 911.  To be eligible for this service, you must be at least 60 years of age and reside in Elgin. Cell phone donations are also accepted for this program.

Senior Lock Box Program
The safety of Elgin's senior citizens and their access to emergency assistance is important. This is why the Elgin Fire Department sponsors the “Senior Residential Lock Box Program."  For more information about this program, click here.

Senior Citizens Police Academy
For senior citizens who would like to learn more about the police department, the senior citizens police academy provides seniors who are at least 55 years of age with the opportunity to learn about the department’s Tactical Response Team, K-9 Unit, Drug and Gang Units, and much more.  The academy is free.  Elgin residents are first priority for acceptance; a criminal background check will be conducted for each applicant. Registration is open, click here for application information. 

Sign Up for Scam Information
Cherie Aschenbrenner has an email scam alert program. Provide her with your email address and she will send scam information out daily or weekly, based on when information is obtained by the police department. Over 300 seniors subscribe to this service!  Cherie will also send the Senior Newsletter to subscribers, as well as TRIAD event flyers and information.  

Senior Education
The department offers an array of presentations for seniors. If you would like to schedule a presentation, contact Cherie Aschenbrenner.  The flyers below are relevant to the presentations available:  

Driving legally, safer and longer; click here

Bankers and seniors against financial exploitation; click here

Fires and falls prevention information; click here

Identity theft presentation; click here

Medicine control and disposal; click here
(To view information about the police department's medication disposal program, click here)

Personal safety presentation; click here

Top senior scams presentation; click here

Smishing, Phishing, Spooking and More presentation; click here

TRIAD trivia flyer; click here

What is TRIAD? click here

Crime Prevention Specialist
Cherie Aschenbrenner
(847) 289-2626, Phone
(847) 289-2536, Fax

151 Douglas Ave.
Elgin, IL 60120

Monday – Friday
7:15 am – 2:15 pm

Senior Newsletter
A Senior Newsletter is distributed quarterly to the seniors on our mailing list.  The newsletter contains current scams, safety tips, and upcoming events. Past issues are available for review.

Got the dot? The state's Yellow Dot Program is explained - click here!